![]() Please drink plenty of water before and after any spa treatment received. We will accept credit and mobile payments (Apple/Google Pay), as well as room charges through your RFID wristband. We will be 100% cashless as of August 22, 2022. Reservations require a credit card to hold your appointment. The full value of your treatment will be applied. Your treatment will end on time, so that the next guest will not be delayed. What if I am late for my appointment?Īrriving late will simply limit the time for your treatment, thus lessening its effectiveness and your enjoyment. Please note that massage is performed only if you are in your second or third trimester. ![]() Mothers-to-be can enjoy all salon services, facials, and a prenatal massage. While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. You should not be uncomfortable at any time. Please discuss with your therapist areas to focus on and any areas to be avoided. Communication is the key to getting the treatment you want. We request that cell phones and electronics be turned off in the spa, and we do not allow pets or smoking within the facility. Whether it’s the room temperature, the amount of massage pressure, or the volume of the music, please notify us of any discomforts or preferences. This is your time, and you should delight in the experience to the fullest. Spa Kalahari does not assume liability for any valuables. It is recommended you leave your valuables in the safe provided in your guest room. It is best to avoid shaving before any treatment to prevent irritation. Yes, for best results men should shave a few hours before a facial. Items not returned will be charged to the credit card on file. Our Relaxation Lounge, Hydro Escape and Halotherapy Room are all co-ed environments. During your treatments, the service providers are trained to drape you appropriately. A robe and slippers will be provided when you arrive at the spa. Please arrive at least 20 minutes prior to your scheduled treatment time to allow sufficient time to check in and change. Yes, and it is best to do so prior to your arrival to the resort to best accommodate your schedule. Groups of 6 or more are subject to a 3-7 day cancellation policy and spa contract Should I make a reservation for my treatment? ![]() A credit card number is required at the time you book your treatments. Services booked on the same day will be subject to the full service fee upon cancellation. If you must change or cancel your spa reservation we ask that you notify us at least 24 hours prior to your scheduled appointment time to avoid being charged the full service fee. We value your business and appreciate your cooperation with our cancellation guidelines. Our Spa Locker Rooms, Relaxation Lounge, Hydro Escape, and Halotherapy Room are available for adults only. It is our goal to provide a tranquil atmosphere in the spa. No one under the age of 18 is permitted to receive deep tissue, salt stone massages or any of our body treatments. All teen massages must be scheduled with a massage therapist with the same gender identity of the teen. Teen massages may be done in the couple’s room if the parent is also having a massage with the teen. Teens between the ages of 13-17 must wear swim or underclothing to receive facial or massage services. A parent must be present in the treatment room with any child under the age of 16 receiving a service. Spa Kalahari is pleased to offer a special Spa Junior treatment menu.
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